quality policy

1. We endeavour that all the companies of the Skrivanek Group provide services in compliance with the quality requirements and standards observed in EU markets.
2. Our objective is to precisely define and meet our customers’ needs and expectations. Our priority is to direct our staff’s effort at customer’s needs.
3. We aim to create adequate conditions for our staff to identify with the quality policy and its objectives as well as engage in the process of continuous quality improvement.
4. We endeavour to guarantee the highest quality services by careful selection, monitoring and evaluation of translators.
5. Our objective is constant facilitation of procedures and activities by means of regular checks and monitoring.